2012 Facts & Figures

Both Houses combined, we opened our doors 2,396 times to welcome 1,380 families into a community of comfort and hope in 2012.  Our guests traveled from 18 countries throughout the world and 44 states within the USA to seek medical care.

 

Guest Rooms - Chestnut                     
     45
Guest Rooms - Front & Erie*
     18
Number of family stays
2,396
     Chestnut Street
1,416
     Front & Erie
  980
Number of unique families
1,380
     Chestnut Street
  837
     Front & Erie
   543
Occupancy - Chestnut
95.1%
Occupancy - Front & Erie
89.3%

We often find all of our guest rooms full and have to turn families away.  However, we are fortunate to be able to offer our families a discounted hotel room through our Hotel Partnership program.  The program includes 17 hotels in the area, with an average room rate of $95 per night. 

Chestnut Street
 
     Number of turn aways
      2,413
     Average length of stay
    10.8 days
     Number of stays greater than 30 days
     135
     Longest number of consecutive nights for one family
     278
Front & Erie
 
     Number of turn aways
     560
     Average length of stay
     5.9 days
     Number of stays greater than 30 days
     27
     Longest number of consecutive nights for one family
    126

Families are asked for a nominal donation to stay at the House.  No family is turned away due to inability to pay.  Many families pay a reduced fee or no fee to stay.

Guest fee per night
        $15.00
Average guest fee per night
          $6.59
Actual cost of providing service per night
        $89.18
Guest fees subsidized by PRMH
$164,835.00

The Service Departments with the greatest stays varies at each House. Chestnut Street House primarily serves The Children's Hospital of Philadelphia and center city hospitals. Front & Erie primarily serves St. Christopher's and Shriners Hospital.

Chestnut Street - % stays by service
 
     Oncology
34.2%
     Cardiology
15.6%
     Neonatology
11.4%
Front & Erie - % stays by service
 
     Orthopedic
50.4%
     Oncology
14.8%
     Neonatology
  8.6%

Our volunteers are the heart of the House.  There are over 330 routine volunteers that staff both houses from 9am to 9pm, 365 days a year.  Plus, there are hundreds of other volunteers that cook a meal, provide a family activity, and support the House through community service projects.

Chestnut Street
 
     Annual volunteer hours
  19,292
     Full time equivalents
         9.3
     Number of meals provided by Guest Chefs
        462
     Van shuttle trips to the hospital
     3,536
Front & Erie
 
     Annual volunteer hours
     5,760
     Full time equivalents
         2.8
     Number of meals provided by Guest Chefs
        460

We serve families at The Children's Hospital of Philadelphia through our two Ronald McDonald Family Rooms - one on the Oncology center and one in the Cardiology center.

Meals provided             
217
     Oncology room
120
     Cardiology room
  97
Planned activities
  93
     Oncology room
  65
     Cardiology room
  28
Each unit serves up to 48 families daily

Oncology Patients and their siblings enjoyed a circus themed week of fun in August at the annual Ronald McDonald Camp, held in the Poconos.

Total campers                                          
         196
    Patients
         130
    Siblings
           66
    New families
           48
    Unique families
         129
Volunteer counselors
           91
Medical professionals
           14

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