2013 Facts & Figures

Both Houses combined, we opened our doors 2,379 times to welcome 1,331 families into a community of comfort and hope in 2013.  Our guests traveled from 20 countries throughout the world and 46 states within the USA to seek medical care.

 

Guest Rooms - Chestnut                     
     45
Guest Rooms - Front & Erie*
     18
Number of family stays
2,379
     Chestnut Street
1,358
     Front & Erie
 1,021
Number of unique families
1,331
     Chestnut Street
  802
     Front & Erie
  529
Occupancy - Chestnut
94.76%
Occupancy - Front & Erie
89.35%

We often find all of our guest rooms full and have to turn families away.  However, we are fortunate to be able to offer our families a discounted hotel room through our Hotel Partnership program.  The program includes 17 hotels in the area, with an average room rate of $95 per night. 

Chestnut Street
 
     Number of turn aways
      2,298
     Average length of stay
    11.23 days
     Number of stays greater than 30 days
     122
     Longest number of consecutive nights for one family
     365
Front & Erie
 
     Number of turn aways
     590
     Average length of stay
     5.55 days
     Number of stays greater than 30 days
     32
     Longest number of consecutive nights for one family
    162

Families are asked for a nominal donation to stay at the House.  No family is turned away due to inability to pay.  Many families pay a reduced fee or no fee to stay.

Guest fee per night
        $15.00
Average guest fee per night
          $6.59
Actual cost of providing service per night
        $89.18
Guest fees subsidized by PRMH
$164,835.00

The Service Departments with the greatest stays varies at each House. Chestnut Street House primarily serves The Children's Hospital of Philadelphia and center city hospitals. Front & Erie primarily serves St. Christopher's and Shriners Hospital.

Chestnut Street - % stays by service
 
     Oncology
33.8%
     Cardiology
13.99%
     Neonatology
11.56%
Front & Erie - % stays by service
 
     Orthopedic
47.6%
     Oncology
16.16%
     Neonatology
 6.66%

Our volunteers are the heart of the House.  There are over 330 routine volunteers that staff both houses from 9am to 9pm, 365 days a year.  Plus, there are hundreds of other volunteers that cook a meal, provide a family activity, and support the House through community service projects.

Chestnut Street
 
     Annual volunteer hours
  19,292
     Full time equivalents
         9.3
     Number of meals provided by Guest Chefs
        462
     Van shuttle trips to the hospital
     3,484
Front & Erie
 
     Annual volunteer hours
     8,320
     Full time equivalents
         4
     Number of meals provided by Guest Chefs
        460

We serve families at The Children's Hospital of Philadelphia through our two Ronald McDonald Family Rooms - one on the Oncology center and one in the Cardiology center.

Meals provided             
179
     Oncology room
109
     Cardiology room
  70
Planned activities
  110
     Oncology room
  60
     Cardiology room
  50
Each unit serves up to 48 families daily

Oncology Patients and their siblings enjoyed a superhero themed week of fun in August at the annual Ronald McDonald Camp, held in the Poconos.

Total campers                                          
         203
    Patients
         132
    Siblings
           71
    New families
           39
    Unique families
         130
Volunteer counselors
           99
Medical professionals
           14

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